Warranty

Our brand offers support and quality

If you require support in your warranty process:

If the item you purchased has any quality or suitability problem, and you have complied with all the care and handling recommendations, and the warranty term offered has not expired, you can process your warranty request in two ways: Through a commercial advisor or by filling out the contact form below.

We recommend that you read our quality and assurance policies to learn about our process, which will serve as a guide to assist you in the correct management of your request.

Please fill out the form below which requires you to be as specific as possible in the space where you detail what your issue is and why you believe a warranty process should be initiated.

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At TECAM S.A. you will be assisted with excellence.

Please note that your request form will be sent to our technical team where it will be reviewed, and then you will be contacted to continue the process and learn more about available support solutions.